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Louisville Location

Sales Department Customer Survey
Please fill out the following information, and click the Submit button. Our Coordinator will be in touch with you soon.
Customer Information
First Name: *  
Last Name: * 
Email Address: *   
Home Phone:
Work Phone:
Cell Phone:
Preferred Contact:
Address:
City:
State:
Zip Code:
What brought you to our dealership?    
Visit Information
Date of your visit?
What type of Vehicle were you interested in?  
What make and model were you interested in?

Make:     

Model:  

 
Did you have a trade in? 
Did you purchase a vehicle?  
Survey Questions
Please rate your level of satisfaction on a level of 0 to 10 with 0 being not applicable and 10 being the highest satisfaction
1. What was the name of your sales representative?  
2. Has your sales representative contacted you since your visit?   

3. How would you rate your initial greeting?

 
Not Applicable      Above Satisfaction
4. How would you rate the vehicle presentation?
Not Applicable      Above Satisfaction
5. How would you rate your test drive? 
Not Applicable      Above Satisfaction
6. Regarding the negotiation of price or notes how would you rate the process?    
Not Applicable      Above Satisfaction
7. If you did not purchase, what prevented you from purchasing from our dealership?   


8. If you rated us a 5 or less in any category please tell us why? 
* Required